The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form ...

Deep in the heartland of America an experiment is under way. The Information Technology Infrastructure Library (ITIL), a set of best practices for IT service management, has begun to take root in the ...

Virgin Blue is implementing a new service management system this month as the airline moves towards adopting the Information Technology Infrastructure Library (ITIL) framework. Virgin Blue general ...

(Lakewood, Colo. – June 8, 2015) Jefferson County Public Library (JCPL) announced today that Patrick J. Klein has accepted the position of IT Director for the Library, effective June 17. “Technology ...