Humans are somewhat limited in the vast maze of workplace interactions. We don't possess computational brains, can't be omnipresent, and, while we think in patterns, tracking them in real-time is a ...

Workplanning usually involves a confluence of top-down and bottom-up approaches in many organizations. Some broad annual guidance is given by the CEO, with Finance providing a budget forecast based on ...

SmithGroup workplace strategist Kerri McShea explores how applying a systems thinking approach to office design and management can turn the workplace into a key driver of business success. This blog ...

A “one size fits all” approach to large-scale, global problems relies on what’s sometimes called linear or reductionist thinking. But many experts question whether it’s the right approach when it ...

In the face of global uncertainty, how are top executives and board members delivering genuine insights for their organizations? The answer is systems thinking: arguably the most crucial skill in ...