Kuailu Cloud AI-CRM supports the end-to-end operational needs of modern manufacturing businesses with: The enhanced Kuailu Cloud AI-CRM is now available to all new and existing customers, supported by ...
PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its marketing automation system, highlighting the increasing importance of streamlined communication, structured customer engagement, and ...
Fynix, Fushi's CRM platform, integrates a rich suite of functions including membership management, automated marketing, user analysis, and loyalty incentive systems, forming a complete closed-loop ...
Indian businesses are integrating their customer relationship management (CRM) investments with digital initiatives as the rate of customer interaction takes off. Social, mobile, big data, cloud and ...
It's no surprise most companies struggle with their digital transformation efforts. Eighty-five percent of all digital transformation initiatives fail to deliver the expected results. Having completed ...
DCU is one of the top 20 credit unions in the U.S. with over 700,000 members across all 50 states. It chose to replace its 15-year-old legacy digital CRM system with Pega® Customer Service, which uses ...
Salesforce Inc. (NYSE:CRM) unveiled its plans to aim beyond customer relationship management (CRM), addressing the trillion-dollar potential in the “digital labor revolution,” during its earnings call ...
As one of the primary functional prongs in CRM, the marketing department should use coordinated customer data to advance the sophistication, even the science, of its practices. Eastman Kodak, ...
As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...
Opinions expressed by Entrepreneur contributors are their own. Digital transformation is changing the way businesses operate successfully, especially in the age of COVID. It has not only allowed ...
In today’s digitally integrated and intensely competitive linked economy, the client now becomes the focal point of business expansion. Opinions expressed by Digital Journal contributors are their own ...
In 2017, Gartner predicted customer relationship management strategy (CRM) would become the largest and fastest-growing software market. Experts were already reporting a transformative culture shift ...