As companies look to scale and drive performance improvement, there are critical factors that need to be addressed to ensure transformations thrive and operational excellence initiatives succeed. In ...

Opinions expressed by Entrepreneur contributors are their own. This is the third in an exclusive series of articles from Total Alignment authors Riaz Khadem and Linda Khadem titled “The Alignment ...

Ever since Europe lost EuroPay in the late 1990s, payments stakeholders have been dismayed at the steady decline in their domestic debit card schemes and the gradual displacement of usage (now 70%) in ...

This is the exciting time of year when thousands of people enjoy their hard-earned graduation ceremonies at the undergraduate and graduate levels. For some, it will mean more schooling, but for others ...

Three success factors can make or break a CX initiative: cooperation, integration and enterprise planning and support. “If you want to truly understand something, try to change it.” ― Kurt Lewin A ...